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RutobGROUP

Privacy and security

Your trust is an amanah.

Amanah means a trust placed in our care. Here is, in plain words, what we collect, what we do with it, and how to give safely.

Last updated November 2026. Rutob SL is based in Freetown, Sierra Leone, and serves people in many countries; we apply the same care to everyone’s information wherever they live.

The short version

  • This website has no advertising and no tracking, and sets no cookies for visitors.
  • Nothing you type on this site is saved by us. Forms only prepare a message; it is sent when you press send in WhatsApp or your email app.
  • We use what you send us only to reply, to arrange your trip, booking or gift, and to keep the records the law and good charity practice require. We never sell or share it for marketing.

What we collect, and why

When you browse. Our hosting provider keeps standard technical logs, such as your IP address, browser type and the page requested, for a short time to keep the site running and protect it from attacks. We do not use these logs to identify you.

On your device only. To suggest a currency for donations, the page looks at your device’s time zone. This happens inside your browser and is never sent to us.

When you message us. If you send a pledge, booking question or enquiry by WhatsApp or email, we receive what you chose to write, such as your name, phone number, country and the amount you want to give. WhatsApp and your email provider handle the message under their own privacy terms.

When you give. We keep a record of each gift (name, amount, date, fund) so we can confirm it arrived, send you a report on how it was used, and meet our accounting duties.

How long we keep it

Enquiries are kept only as long as the conversation needs. Records of gifts and trip payments are kept for as long as accounting rules in Sierra Leone require, then deleted.

Your choices

You can ask us at any time to show you what we hold about you, correct it, or delete what we no longer need to keep. Email info@rutobsl.org or message us on WhatsApp +232 32 110 054.

Giving safely

  • Payment details only ever come from Rutob’s official WhatsApp number (+232 32 110 054) or info@rutobsl.org.
  • Every account we use is in the name Rutob. We will never ask you to pay into a personal account.
  • We will never ask for a PIN, password, one-time code or card security number.
  • Not sure a message is really from us? Stop, and contact us through the details on this page before paying.

How we protect the website

The site is served over an encrypted connection (HTTPS) and has no payment forms: no card or bank details are ever typed into it. Only our own editors can log in, and their logins are protected against password guessing.

Found a security problem, or a page or account pretending to be Rutob? Please tell us privately at info@rutobsl.org. Our security.txt has the details.

Ready to give? Go to the pledge form.